Telecaller

Looking for a Telecaller role in Janki Nagar, Jabalpur? Solar Orbit Solar Solutions & Renewable Enegy is hiring now. The pay goes up to ₹15,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Active listening
• Basic English
• Freshers can apply

Position details

• Job location: Janki Nagar, Jabalpur, Madhya Pradesh
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

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