Tele Caller

Looking for a Tele Caller role in Ambedkar Nagar, Indore? Solar Yard is hiring now. Salary is up to ₹11,000/month. 2 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Typing speed, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

What you get

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

Position details

• Job location: Ambedkar Nagar, Indore, Madhya Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2

Ready to start? Upload your resume and apply to Solar Yard today.