International Bpo Executive

Start your next role as an International Bpo Executive with Solarix Technologies Private Limited in Gorwa, Vadodara. You can earn up to ₹27,000/month. No experience? You can still apply. The team is filling 30 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Day-to-day work

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹25,000 – ₹27,000 per month.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with CRM tools, Complaint handling, Hindi and English, Verbal communication
• Good English
• Freshers can apply
• Someone patient and polite

Quick facts

• Job location: Gorwa, Vadodara, Gujarat
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

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