International Voice Process Agent

Join Solead Solutions as an International Voice Process Agent in Subhash Nagar, Delhi. Great for first-time job seekers. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English

Salary and benefits

The salary for this role is ₹15,000 – ₹30,000 per month.

Quick facts

• Location: Subhash Nagar, Delhi, Delhi
• Work type: On-site
• Working hours: 6:30 AM - 3:30 PM | Monday to Friday 6:30 AM - 12:30 PM | Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Solead Solutions reviews applications regularly.