Process Associate

A new Process Associate role is open at Solead Solutions, Subhash Nagar, Delhi. No experience? You can still apply. Salary is up to ₹25,000/month. 20 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To The Customer And Inform About The Product And The Service We Are Offering, Update And Follow-Up.Built Strong Appointments And Leads With Professional Communication. Generate Appointment While Identifying Customer Concerns And Addressing It Efficiently. Type : International, Sales, Outbound, Inbound | Languages : English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Sales, Outbound, Inbound
• Languages: English
• You are calm under pressure and customer-first

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Position details

• Job location: Subhash Nagar, Delhi, Delhi
• Working hours: 6:30 AM - 3:30 PM | Monday to Friday 6:30 AM - 12:30 PM saturday |
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Solead Solutions.