Process Associate

Solead Solutions wants to bring on a Process Associate for its Subhash Nagar, Delhi team. You can earn up to ₹35,000/month. The team is filling 30 vacancies.

In the employer’s words

Drive Outbound International Voice Campaigns To Generate High-Quality Leads. Engage Prospective Customers Through Persuasive, Culturally Aware Communication, Identify Opportunities, Qualify Prospects, And Convert Interactions Into Business Growth While Maintaining Professionalism And Strong Customer Rapport. Type : International, Outbound | Languages : English

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, International and Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• Languages: English
• A customer-first, patient attitude

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹15,000 – ₹35,000 per month.

Position details

• Job location: Subhash Nagar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Office-based
• Employment type: Full time
• Timings: 5:30 AM - 3:30 PM | Monday toFriday 5:30 - 12:00 Saturday Flexible 9 hrs shift and on weekends 5 Hrs.

Apply today and take the next step in your career with Solead Solutions.