Telecaller

Soleness Wellness has an opening for a Telecaller based in Purasawalkam, Chennai. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Verbal communication
• Female Only
• No English required
• Freshers can apply
• Someone customer-first and calm under pressure

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹15,000 per month.

Job at a glance

• Job location: Purasawalkam, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Soleness Wellness today.