Payment Collection

A new Payment Collection role is open at Solidedge Private Limited, Jashoda Nagar, Ahmedabad. Salary is up to ₹35,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Verbal communication, Typing speed, Complaint handling and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

What the job involves

As a Payment Collection, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

What you get

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Location: Jashoda Nagar, Ahmedabad, Gujarat
• Openings: 1
• Employment type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Solidedge Private Limited.