Sales Coordinator / Executive

Start your next role as a Sales Coordinator / Executive with Solidedge Private Limited in Jashoda Nagar, Ahmedabad. There are 4 open positions. Salary is up to ₹40,000/month.

Note from the employer

Handle Inbound And Outbound Calls Handling The Inquiries Via Message, Call Or Other Source Handle New Customer As Well As Existing Customer Coordinate With Sales Team Sending Company Profile, Catalogues And Other Details To New Customers Preparing Quotation Inputting Orders, Ensuring They Are Processed According To Customer Requirement,And. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹25,000 – ₹40,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Complaint handling, Hindi and English, Active listening, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Job location: Jashoda Nagar, Ahmedabad, Gujarat
• Work mode: Office-based
• Job type: Full time
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4

Ready to start? Upload your resume and apply to Solidedge Private Limited today.