Customer Support Engineer

Solnet Systems Pvt Ltd wants to bring on a Customer Support Engineer for its Goregaon West, Mumbai team. The team is filling 2 vacancies. Salary is up to ₹26,000/month. Great for first-time job seekers.

In the employer’s words

Install, Repair, And Maintain Computer Hardware Systems And Peripherals. Troubleshoot Technical Issues And Recommend Suitable Upgrades. Ensure Hardware Compatibility With Software And Network Setups. Skills Needed : Networking

What you get

You will be paid ₹18,000 – ₹26,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Networking
• Male Only
• Basic English
• Freshers can apply
• Skills Needed: Networking
• Someone patient and polite

Your responsibilities

As a Customer Support Engineer, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Work type: On-site

Apply today and take the next step in your career with Solnet Systems Pvt Ltd.