Collection Recovery Calling Agent

Solveesy is looking for a Collection Recovery Calling Agent to join its team in Hauz Khas Village, Delhi. There are 4 open positions. You can earn up to ₹50,000/month.

Note from the employer

Make Outbound Calls To Customers With Overdue Loan Accounts.Follow Up On Pending Payments And Negotiate Repayment Schedules.Update Call Logs And Customer Responses In The System.Resolve Customer Queries Professionally.Meet Daily Recovery And Call Targets While Adhering To Compliance Guidelines. 1 - 2 Years Experience Compulsory. | Type : Outbound

Candidate profile

• 1–2 years of relevant experience
• Below 10th or equivalent
• Good knowledge of Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound

Compensation

Compensation: ₹10,000 – ₹50,000 per month.

What the job involves

As a Collection Recovery Calling Agent, your work will include:

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Hauz Khas Village, Delhi, Delhi
• Vacancies: 4
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Solveesy reviews applications regularly.