Telecalling Executive

Somnath Corporation is hiring a Telecalling Executive in Nikol, Ahmedabad. Great for first-time job seekers. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Hindi and English, CRM tools, Verbal communication and Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Nikol, Ahmedabad, Gujarat
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Somnath Corporation today.