Customer Support Team Leader

Somya Jain (Believers Consultancy) is looking for a Customer Support Team Leader to join its team in Vaishali Nagar, Jaipur. The pay goes up to ₹50,000/month. Freshers can apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : English

Pay and perks

The salary for this role is ₹35,000 – ₹50,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• A polite, calm under pressure attitude

Quick facts

• Location: Vaishali Nagar, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Somya Jain (Believers Consultancy) reviews applications regularly.