Telecaller

Soni Enterprises wants to bring on a Telecaller for its Okhla, Delhi team. Salary is up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Active listening, Typing speed, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and patient

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Quick facts

• Job location: Okhla, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Soni Enterprises.