Chat Support Executive

A new Chat Support Executive role is open at Soni Fashion, Nana Mava Road, Rajkot. Great for first-time job seekers. The pay goes up to ₹13,000/month. There are 2 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Gujarati, Hindi, English

Salary and benefits

The salary for this role is ₹12,000 – ₹13,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: English, Gujarati, Hindi
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• Someone polite and customer-first

Job at a glance

• Job location: Nana Mava Road, Rajkot, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Work from office
• Job type: Full time

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