Secretary / Executive Assistant

Soni Silver Art Jewellery Private Limited has an opening for a Secretary / Executive Assistant based in Rajouri Garden, Delhi. You can earn up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and customer-first

What you get

The salary for this role is ₹15,000 – ₹30,000 per month.

Position details

• Location: Rajouri Garden, Delhi, Delhi
• Work mode: Work from office
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Soni Silver Art Jewellery Private Limited.