Loan Team Leader

Sonvi Enterprises wants to bring on a Loan Team Leader for its Janakpuri District Center, Delhi team. 15 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

We Are Looking For A Dynamic And Target-Driven Loan Sales Team Leader To Manage And Motivate A Team Of Tele Callers /Sales Executives. The Candidate Will Be Responsible For Driving Loan Sales, Achieving Team Targets, Improving Conversion Rates, And Ensuring High-Quality Customer Service. 1 - 2 Years Experience Compulsory. | Type : Sales

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• You are calm under pressure and customer-first

What you get

You will be paid ₹24,000 – ₹30,000 per month.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Janakpuri District Center, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Vacancies: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sonvi Enterprises today.