Sales Operations Manager

Sookshm Information Services Private Limited has an opening for a Sales Operations Manager based in Sector 32 - Gurgaon, Delhi. There are 3 open positions. Salary is up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Location - Gurugram. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are patient and customer-first

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹32,000 – ₹35,000 per month, based on skills and experience.

Position details

• Work location: Sector 32 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

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