Tele Caller

Soulgorithm is looking for a Tele Caller to join its team in Baghmugalia, Bhopal. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹10,000 – ₹11,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Typing speed, Complaint handling, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Job at a glance

• Location: Baghmugalia, Bhopal, Madhya Pradesh
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Soulgorithm reviews applications regularly.