Tele Cosu

South India Education Consultancy is looking for a Tele Cosu to join its team in Hyderabad Jubilee HO, Hyderabad. There are 8 open positions. You can earn up to ₹20,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• A customer-first, polite attitude

Compensation

The salary for this role is ₹10,000 – ₹20,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Position details

• Location: Hyderabad Jubilee HO, Hyderabad, Telangana
• Vacancies: 8
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with South India Education Consultancy.