Telecaller

SP enterprises has an opening for a Telecaller based in Madipakkam, Chennai. The team is filling 10 vacancies. Salary is up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

What we are looking for

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Typing speed, Complaint handling, CRM tools, Active listening
• Basic English
• Freshers can apply

Job details

• Work location: Madipakkam, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — SP enterprises reviews applications regularly.