Telecaller Cum Back Office Executiv...

Start your next role as a Telecaller Cum Back Office Executiv... with Sp Trading Academy in Kalarahang, Bhubaneswar. The pay goes up to ₹13,000/month. Great for first-time job seekers. The team is filling 4 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Outbound, Sales | Marketing | Languages : English, Marathi, Hindi

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹10,000 – ₹13,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Marketing
• Languages: English, Marathi, Hindi

Position details

• Work location: Kalarahang, Bhubaneswar, Odisha
• Openings: 4
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Sp Trading Academy.