Customer Support

SP360 Business Consultant is hiring a Customer Support in BTM Layout, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Key Responsibilities Handle Inbound Customer Calls And Queries. Provide Timely And Accurate Resolutions. Escalate Issues When Required. Update Customer Records In The System. Ensure Excellent Customer Service. Required Skills1 -3 Years Of Customer Support Experience. Strong Communication And Customer-Handling Skills. Good Problem-Solving Ability. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Hindi and English, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: BTM Layout, Bengaluru, Karnataka
• Vacancies: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to SP360 Business Consultant today.