Payment Collection

Looking for a Payment Collection role in Venkateshpuram, Bengaluru? SP360 Business Consultant is hiring now. 4 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Hindi and English, CRM tools, Active listening, Verbal communication
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and patient

Quick facts

• Work location: Venkateshpuram, Bengaluru, Karnataka
• Vacancies: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

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