Telecaller

Spark 4 Insurance is hiring a Telecaller in Madhavadhara, Visakhapatnam. The pay goes up to ₹11,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Typing speed, Active listening, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Roles and responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹9,000 – ₹11,000 per month.

Job details

• Work location: Madhavadhara, Visakhapatnam, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Spark 4 Insurance today.