Telecaller

Spark Digital Groups has an opening for a Telecaller based in Auto Nagar, Vijayawada. You can earn up to ₹12,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Typing speed, CRM tools, Verbal communication, Active listening
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹8,000 – ₹12,000 per month.

Job at a glance

• Location: Auto Nagar, Vijayawada, Andhra Pradesh
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Spark Digital Groups.