International Voice Process Agent

Sparta Consulting is looking for an International Voice Process Agent to join its team in Gandhinagar. Salary is up to ₹50,000/month. There are 10 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : Outbound, International, Sales | Languages : English

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, International, Outbound and Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, International, Sales
• Languages: English
• You are calm under pressure and patient

What you get

The salary for this role is ₹25,000 – ₹50,000 per month.

Roles and responsibilities

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Work location: Gandhinagar, Gujarat
• Employment type: Full time
• Work type: On-site
• Interview: 01:00 PM - 4:00 AM | Monday to Friday and calling time will be 01:00 PM - 4:00 AM | Monday to Friday
• Shift: 8:00 PM - 5:00 AM | Monday to Friday
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Sparta Consulting.