International Voice Process Agent

Sparta International Business is hiring an International Voice Process Agent in Janakpuri, Delhi. 20 candidates will be hired for this role. The pay goes up to ₹40,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

Salary and benefits

You will be paid ₹25,000 – ₹40,000 per month.

Roles and responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English
• A customer-first, calm under pressure attitude

Position details

• Job location: Janakpuri, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 02:00 PM - 8:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 01:30 PM - 10:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Sparta International Business.