International Voice Process Agent

A new International Voice Process Agent role is open at Sparta International Business, Janak Puri, Delhi. The team is filling 25 vacancies. The pay goes up to ₹40,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound | Languages : English

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• Languages: English
• Someone patient and polite

Compensation

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Janak Puri, Delhi, Delhi
• Job type: Full time
• Interview timings: 01:00 PM - 08:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 25
• Shift: 01:30 PM - 10:30 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Sparta International Business.