International Voice Process Agent

Sparta Telecom is hiring an International Voice Process Agent in Janakpuri, Delhi. Freshers can apply. The team is filling 25 vacancies. Salary is up to ₹40,000/month.

Employer’s description

As An Inside Sales Representative For Sparta Telecom, You Will Be Responsible For Selling The Company'S Services To Potential Customers Through Phone Calls. You Will Work Closely With The Sales Team To Meet The Requirements And Build Relationships With Customers And Contribute To The Overall Growth Of The Organization. Type : International | Languages : English

Salary

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone patient and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Janakpuri, Delhi, Delhi
• Interview timings: 2:00 PM - 8:00 PM | Monday to Saturday
• Vacancies: 25
• Employment type: Full time
• Shift: 1:30 PM - 10:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Sparta Telecom today.