Telecaller

SPD Homes wants to bring on a Telecaller for its vivekananda marg, Bhubaneswar team. No experience? You can still apply. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: CRM tools, Active listening, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone polite and customer-first

Job at a glance

• Location: vivekananda marg, Bhubaneswar, Odisha
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SPD Homes.