Telecaller

A new Telecaller role is open at Spectrum Academy, Pimpri Chinchwad, Pune. Salary is up to ₹18,000/month. 11 candidates will be hired for this role.

Note from the employer

Telecaller Education Academy (Neet / Jee / Cet / Competitive Exams)Responsibilities:Make 150+ Calls Daily And Achieve 100+ Call Connectionsexplain Courses To Students/Parentsfollow Up With Leads And Support Admissionsrequirements:Good Communication Skillstelecalling / Education Industry Experience Preferredsalary: Fixed Salary + I. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English | Type : Mutual Funds

Key responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Marathi, Mutual Funds
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Type: Mutual Funds
• You are patient and customer-first

Salary

Compensation: ₹12,000 – ₹18,000 per month.

Position details

• Location: Pimpri Chinchwad, Pune, Maharashtra
• Interview timings: Interview Mode : Online
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 11
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Spectrum Academy today.