Collection Executive/ Telecaller

Spectrum Talent Management Limited is hiring a Collection Executive/ Telecaller in Egmore, Chennai. The pay goes up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Telugu, Tamil

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Domestic, English, Outbound, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Telugu, Tamil
• You are customer-first and polite

Pay and perks

Compensation: ₹18,000 – ₹22,000 per month.

Job at a glance

• Job location: Egmore, Chennai, Tamil Nadu
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Spectrum Talent Management Limited reviews applications regularly.