Telecaller

Sphc Pvt Ltd has an opening for a Telecaller based in Saguna More, Patna. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹8,000 – ₹12,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Active listening
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Position details

• Location: Saguna More, Patna, Bihar
• Work mode: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Sphc Pvt Ltd. It takes less than a minute.