Supervisor

Splash And Shine has an opening for a Supervisor based in Roop Nagar, Jammu. Salary is up to ₹12,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Day-to-day work

As a Supervisor, your work will include:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹8,000 – ₹12,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Typing speed, Verbal communication, CRM tools, Active listening
• Male Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Position details

• Job location: Roop Nagar, Jammu, Jammu and Kashmir
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Splash And Shine reviews applications regularly.