Telecaller

SPN Developers wants to bring on a Telecaller for its Chinnamushidivada, Visakhapatnam team. Salary is up to ₹11,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• You are polite and patient

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Salary

Compensation: ₹10,000 – ₹11,000 per month.

Position details

• Work location: Chinnamushidivada, Visakhapatnam, Andhra Pradesh
• Work mode: Office-based
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — SPN Developers reviews applications regularly.