Telecollection

Start your next role as a Telecollection with Spocto Solution in Royapettah, Chennai. 20 candidates will be hired for this role. Salary is up to ₹23,000/month.

In the employer’s words

Handle Inbound & Outbound Customer Calls. Follow Up With Customers For Payment Reminders. Resolve Customer Queries And Provide Accurate Information. Maintain Call Records And Update System Data. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi, Kannada, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹18,000 – ₹23,000 per month.

Job details

• Work location: Royapettah, Chennai, Tamil Nadu
• Openings: 20
• Interview timings: 10:30 AM - 5:30 PM | Monday to Saturday
• Working hours: 10:30 AM - 5:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

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