Customer Support Representative (Cs...

Join Spy Digital World Agency & Academy as a Customer Support Representative (Cs... in Labhandih, Raipur. The pay goes up to ₹16,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Candidate profile

• 1–2 years of relevant experience
• Education: Below 10th
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

What you get

You will be paid ₹10,000 – ₹16,000 per month.

Quick facts

• Job location: Labhandih, Raipur, Chhattisgarh
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Spy Digital World Agency & Academy.