Front Desk Administrator

Square Matrix Innovations Pvt Ltd is looking for a Front Desk Administrator to join its team in Toli Chowki, Hyderabad. Salary is up to ₹15,000/month. Great for first-time job seekers. 4 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Someone customer-first and patient

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Position details

• Work location: Toli Chowki, Hyderabad, Telangana
• Shift: 8:0 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Square Matrix Innovations Pvt Ltd today.