Telecaller

SR Financial Solutions is hiring a Telecaller in Nungambakkam, Chennai. You can earn up to ₹13,000/month. There are 5 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹13,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, CRM tools, Verbal communication, Active listening
• Basic English
• Freshers can apply
• Someone customer-first and polite

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job details

• Work location: Nungambakkam, Chennai, Tamil Nadu
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

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