Customer Support Associate.

Looking for a Customer Support Associate. role in Gandhinagar, Bhopal? Sr Global Facility Management Pvt Ltd is hiring now. 30 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹17,000/month.

In the employer’s words

Sr Global Facility Management Is Hiring For The Profile Of Customer Support Associate. Process : Traya Inbound Voice Process Salary : 17000 Ctc 16253 In Hand Excellent Communication Eligibility: Undergraduate With Min 6 Months Calling Experience / Graduate Fresher/Experience Shift Timings: Rotational Block J1 Flat No.103 Canal Kinship, Salaiya. Type : Outbound, Inbound | Languages : Hindi, English

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Pay and perks

Salary: ₹16,000 – ₹17,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Gandhinagar, Bhopal, Madhya Pradesh
• Employment type: Full time
• Work type: On-site
• Timings: Rotational day Shift
• Openings: 30
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sr Global Facility Management Pvt Ltd reviews applications regularly.