Telecaller

Start your next role as a Telecaller with SR services in Nallagandla, Hyderabad. The pay goes up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹11,000 – ₹12,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Typing speed and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Job details

• Work location: Nallagandla, Hyderabad, Telangana
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office

Ready to start? Upload your resume and apply to SR services today.