Field Collection Executive

A new Field Collection Executive role is open at Sr9associates, Yelahanka, Bengaluru. The pay goes up to ₹30,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with CRM tools, Verbal communication, Typing speed, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹17,000 – ₹30,000 per month.

Job at a glance

• Location: Yelahanka, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1

Ready to start? Upload your resume and apply to Sr9associates today.