Telecaller

Sravan Communication wants to bring on a Telecaller for its Guntur team. The team is filling 10 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with Active listening, Verbal communication, Hindi and English, CRM tools
• No English required
• Freshers can apply
• A patient, calm under pressure attitude

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Position details

• Job location: Guntur, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 10

Apply today and take the next step in your career with Sravan Communication.