Telecaller Outbound

Sree Ji Steel Private Limited wants to bring on a Telecaller Outbound for its Salt Lake, Kolkata team. Salary is up to ₹20,000/month. The team is filling 2 vacancies.

Employer’s description

The Telecaller Executive Will Be Responsible For Contacting Prospective Customers, Introducing The Company And Its Product Range, Understanding Basic Customer Requirements, Qualifying Potential Business Opportunities, And Forwarding Genuine Leads To The Concerned Sales Executive. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Bengali, English

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.

What you get

Compensation: ₹14,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Bengali, English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Bengali, English

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 2
• Shift: 11:00 AM - 8:00 PM | Monday to Friday ; 11:00 AM - 6:30 PM | Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sree Ji Steel Private Limited.