Telecaller

Start your next role as a Telecaller with Sree Sai Enterprises in Poigai, Vellore. Salary is up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Active listening, Verbal communication, Complaint handling, Typing speed
• Basic English
• Freshers can apply

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Location: Poigai, Vellore, Tamil Nadu
• Work type: Work from office
• Employment type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Sree Sai Enterprises. It takes less than a minute.