Call Center Manager

Start your next role as a Call Center Manager with Sree Tulasi Automotive Llp in Dr. A.S Rao Nagar, Hyderabad. The pay goes up to ₹44,000/month. The team is filling 2 vacancies.

Employer’s description

Maximize Dealership Lead Conversion, Drive Workshop Footfalls, And Maintain High Csat Scores. Lead Tele-Calling Team For Sales Leads, Service Bookings, And Customer Inquiries. Monitor Inbound/Outbound Calls, Optimize Campaign Conversions, Manage Crm Data, And Resolve Customer Grievances. Candidates With Proven Experience And Immediate Joiners Only. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, Sales | Marketing | Languages : English, Hindi, Telugu

Candidate profile

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales and Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, Sales
• Marketing
• Languages: English, Hindi, Telugu
• You are patient and polite

What you will do

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹40,000 – ₹44,000 per month.

Quick facts

• Work location: Dr. A.S Rao Nagar, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Wednesday to Monday
• Work mode: Office-based
• Job type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Sree Tulasi Automotive Llp.