Telecaller

Sri Aditya Group is hiring a Telecaller in Akkayyapalem, Visakhapatnam. No experience? You can still apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Active listening, Complaint handling, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Akkayyapalem, Visakhapatnam, Andhra Pradesh
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Sri Aditya Group reviews applications regularly.