Telecaller

Looking for a Telecaller role in Balliwala, Dehradun? Sri Balaji Enterprises is hiring now. No experience? You can still apply. The pay goes up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Active listening, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• You are polite and patient

Compensation

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Location: Balliwala, Dehradun, Uttarakhand
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Sri Balaji Enterprises.