Telecaller

A new Telecaller role is open at Sri balaji groups, Pedagantyada, Visakhapatnam. The pay goes up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹10,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone polite and patient

Day-to-day work

As a Telecaller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Pedagantyada, Visakhapatnam, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sri balaji groups.